$5 FLAT-RATE SHIPPING  ·  COMPLIMENTARY ON ORDERS $75+

Helpful details

Frequently asked questions

Everything you need to choose, enjoy, and care for your Gracie Moo candles.

What are Gracie Moo candles made from?

Gracie Moo candles are hand-poured with 100% U.S.-grown soy wax, fragrance oils that are phthalate-free and petroleum-free, and lead-free braided hemp, braided cotton, or FSC-certified wood wicks.

Are Gracie Moo products vegan?

Yes. Gracie Moo products are vegan.

How long will my candle burn?

The 8 oz Status Jar typically burns for about 40 to 50 hours. The 2 oz Travel Tin burns for about 10 hours. Burn time can vary with the room, wick care, and how long each session lasts.

How should I care for my candle?

On the first burn, allow about two hours for the wax pool to reach the edge of the glass. Trim the wick according to the candle’s care guidance before lighting, keep the wax pool clear of debris, and place the candle on a stable, heat-resistant surface.

How do I choose a scent?

Start with the mood you want in the room. Fresh and coastal scents feel bright and open, florals feel soft or garden-like, warm woods and amber feel grounded, and vanilla or spice feels cozy. Our Find Your Scent quiz is a gentle place to begin.

Find your scent
Can I burn candles safely around pets and children?

Keep every burning candle in sight and out of reach of children and pets. Place it away from drafts and anything that can catch fire, and extinguish it before you leave the room. For more details, visit our candle care guide.

Read candle care
What are your shipping options?

Shipping is $5 flat rate, and orders of $75 or more qualify for complimentary shipping. Final delivery options and any available local pickup are shown at checkout.

Do you offer local pickup?

Yes. Local pickup is available in Franklinville, New Jersey through the online checkout. You will receive an email when your order is ready.

What if my order arrives damaged or incorrect?

Please email a photo of the item and its packaging within 7 days of delivery. Gracie Moo will help with a replacement or refund.

Can I return an item?

Unused, unburned candles and fragrance items in their original packaging may be returned within 30 days of purchase with proof of purchase. Visit the returns policy for the full details.

Read returns policy